Dear Valued customers,
The following problem and workaround applies to resellers in Worldispnetwork.com Cluster (Cluster-I).
We are currently having issues with certain IP addresses on the name servers and we are working to resolve the problem. We have a workaround to get around the name resolution problem. Please update the name server IP addresses on the registrar end for the service domain “yourservicedomain.com” to
ns1.yourservicedomain.com -> 18.104.22.168
ns2.yourservicedomain.com -> 22.214.171.124
This should resolve the problem on name resolution on your reseller accounts and the sites will be available after 2-5 hours of DNS name server update.
Hostdepartment Support Team