Topaz server issue

Dear Customers,

We are experiencing file system issue on the TOPAZ windows web server and we have reinstalled the server and currently restoring the files to the server. We assume that the estimated time of completion to be around 6 hours (2PM EST). We appreciate your patience and co-operation till the issue is resolved.

Update:  Server is back up now after the restore.


Hostdepartment Support team.

Live chat and Call support maintenance – 18th May 2013


We are currently performing maintenance on our live chat and the calling systems and it will take about THREE HOURS (approx 03.30AM EST). The support center helpdesk is however accessible and please post a ticket from our helpdesk (  if you need any assistance.

We request your patience till the maintenance is completed.

UPDATE: Maintenance has been completed successfully


Hostdepartment Support team.