[For Resellers in Cluster-I] Name server issue and resolution workaround

Dear Valued customers,

The following problem and workaround applies to resellers in Worldispnetwork.com Cluster (Cluster-I).

We are currently having issues with certain IP addresses on the name serversĀ  and we are working to resolve the problem. We have a workaround to get around the name resolution problem. Please update the name server IP addresses on the registrar end for the service domain “yourservicedomain.com” to

ns1.yourservicedomain.com -> 205.209.97.99
ns2.yourservicedomain.com -> 74.50.76.45

This should resolve the problem on name resolution on your reseller accounts and the sites will be available after 2-5 hours of DNS name server update.

 

Regards,

Hostdepartment Support Team

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